Legal information

    Privacy Policy

    Information on how we process and protect your personal data in accordance with the GDPR (General Data Protection Regulation) and Act No. 18/2018 Coll. on the protection of personal data.

    This is an English translation for convenience. In case of any discrepancy, the Slovak version prevails.

    1. Controller

    The controller of personal data within the meaning of Article 4(7) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data (the "GDPR") is:

    Pexelo s.r.o.

    • Company ID (IČO): 56 752 261
    • Tax ID (DIČ): 2122414778
    • Registered office: Viničná 3207/1A, 900 31 Stupava, Slovak Republic
    • Email: michal@pexelo.com
    • Phone: +421 951 984 162

    The controller has not appointed a data protection officer, as this is not mandatory given the nature of its activities.

    2. Legal basis for processing

    We process personal data on the following legal bases:

    • Consent of the data subject (Article 6(1)(a) GDPR) - when using analytics cookies and measuring website traffic
    • Legitimate interest (Article 6(1)(f) GDPR) - ensuring the functionality of the website, protecting the form against abuse and defending legal claims
    • Pre-contractual steps and performance of a contract (Article 6(1)(b) GDPR) - handling your enquiry, preparing a quotation and providing the agreed services

    3. Scope of data processed

    We collect only data that you provide to us voluntarily or that arises from your use of our website:

    a) Contact form data

    • First name and surname
    • Email address
    • Telephone number (optional)
    • Company name (optional)
    • Content of your message

    b) Automatically collected data

    • IP address and request security data that may be temporarily processed by hosting and bot protection
    • Browser type and operating system
    • Website traffic data (via cookies, if you have given consent)
    • Pseudonymised analytics data and permitted referral or UTM context, which is linked to an enquiry only after analytics consent has been given

    Your name, email and the content of your message are required so that we can handle your enquiry. Phone number and company name are optional. We do not carry out automated decision-making or profiling with legal or similarly significant effects.

    4. Purposes of processing

    We process your data exclusively for the following purposes:

    • Responding to your questions and requests sent via the contact form
    • Preparing and sending a commercial quotation
    • Communication relating to the consulting services provided
    • Statistical evaluation of website traffic (with consent only)
    • Improving the content and functionality of the website

    5. Recipients and processors

    Your personal data may be made available to the following third parties, which process data on our behalf:

    • Google LLC - Google Analytics and Google Tag Manager for traffic analysis (with consent only)
    • Vercel Inc. - hosting, website delivery, serverless functions and security logs
    • Plus Five Five, Inc. (Resend) - delivery of messages from the contact form and confirmations to the sender; data is processed in the USA on the basis of a data processing agreement (DPA) and standard contractual clauses
    • Apple Distribution International Ltd. - iCloud Mail mailbox to which the contact message is delivered and in which the subsequent communication takes place
    • Cloudflare Inc. - Turnstile protection of the contact form against automated abuse

    Your data is not sold to third parties for marketing purposes. Some of the providers listed may process data outside the EU/EEA on the basis of appropriate safeguards, in particular standard contractual clauses or a valid adequacy decision.

    6. Retention period

    We keep your personal data only for as long as necessary to fulfil the purpose of processing:

    • Contact form: a maximum of 3 years from the last contact, unless a contractual relationship is established or the data is needed for the exercise of legal claims
    • Analytics data: user and event data in Google Analytics for a maximum of 14 months; analytics cookies for a maximum of 2 years. Aggregated reports may be retained for longer.
    • Technical systems: Vercel runtime logs for a maximum of 30 days, depending on the active plan; Resend processes email data for the duration of the service and, under its DPA, deletes it within 90 days after the account is closed.
    • Contract data: for the duration of the contract and thereafter for the period required by law (in particular tax and accounting regulations - up to 10 years)
    • Cookies: depending on the type of cookie, see our cookie policy

    After the retention period expires, your data will be securely deleted or anonymised.

    7. Your rights

    As a data subject you have the following rights under the GDPR, which you may exercise by contacting us at the email address michal@pexelo.com:

    Right of access

    You have the right to obtain confirmation as to whether your personal data is being processed and, if so, the right to access that data and information about its processing (Article 15 GDPR).

    Right to rectification

    You have the right to request the rectification of inaccurate personal data concerning you or the completion of incomplete data (Article 16 GDPR).

    Right to erasure

    You have the right to request the erasure of your personal data if it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent (Article 17 GDPR).

    Right to restriction

    You have the right to request restriction of the processing of your data, for example if you contest the accuracy of the data (Article 18 GDPR).

    Right to data portability

    You have the right to receive your personal data in a structured, commonly used and machine-readable format (Article 20 GDPR).

    Right to object

    You have the right to object at any time to the processing of your personal data based on legitimate interest (Article 21 GDPR).

    Right to withdraw consent and to lodge a complaint

    You may withdraw your consent to the processing of personal data at any time by sending an email to michal@pexelo.com. Withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal. If you believe that your rights have been infringed, you have the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic (dataprotection.gov.sk).

    8. Data security

    We have adopted appropriate technical and organisational measures to protect your personal data, including:

    • Encrypted data transmission via the HTTPS/TLS protocol
    • Access to personal data restricted to authorised persons only
    • Regular review of security measures

    9. Cookies

    Our website uses cookies to ensure functionality and to analyse traffic. Detailed information on the types of cookies, their purpose and the settings available to you can be found on the Cookie Policy page.

    Do you have questions about data protection?

    Contact us at michal@pexelo.com or by phone on +421 951 984 162.

    Last updated:
    11 August 2026